1365 Privacy Policy

This Privacy Policy applies to all users of the 1365 platform, accessible at 1365.win. It covers personal data collected when you visit the website, register an account, make deposits or withdrawals, place bets, use the 1365 mobile app, or contact our support team.

By using 1365, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described here. If you do not agree with any part of this policy, you should not use the platform.

This policy is written in clear English and applies specifically to players based in the Philippines. 1365 is committed to handling your personal data responsibly and in line with applicable data protection principles.

1365 collects personal data in different ways depending on how you interact with the platform. The categories of data we may collect include:

• Registration data: Full name, date of birth, email address, and mobile number provided when you create an account.
• Identity verification data: Government-issued ID documents and selfie photos submitted during KYC verification.
• Financial data: Payment method details, transaction history, deposit and withdrawal records (all in Philippine Peso).
• Usage data: Login timestamps, device type, IP address, browser information, pages visited, and session duration.
• Gaming data: Bets placed, games played, betting history, and account balance records.
• Communication data: Messages sent to support, including chat logs and email correspondence.

We do not knowingly collect data from persons under 21 years of age. If we discover that an account was created by a minor, the account will be closed and all associated data handled in accordance with our Terms & Conditions.

The personal data collected by 1365 is used for the following purposes:

We do not use your data for automated decision-making that has a significant legal or similarly significant effect on you without your knowledge.

The 1365 website uses cookies and similar tracking technologies to deliver a functional experience and improve the platform. Cookies are small files stored on your device when you visit the site.

The types of cookies used include:

• Essential cookies: Required for the platform to function. These include session management, login state, and security tokens. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences, such as language settings and bet display preferences.
• Analytics cookies: Collect anonymised data about how pages are used, which features are popular, and where users encounter difficulties. This helps improve the platform experience.

You can manage cookie settings through your browser. Disabling essential cookies will limit your ability to use the platform. Non-essential cookies can typically be turned off without affecting your core account functions.

1365 does not sell your personal data. We may share data with third parties only in the following limited circumstances:

• Payment processors: Financial data is shared with payment service providers to process your deposits and withdrawals. These providers are contractually bound to use your data only for payment processing.
• KYC and identity verification partners: Identity documents are processed by verification service providers to confirm your age and identity in compliance with our obligations.
• Technology providers: Platform infrastructure, hosting, and security services are provided by third parties who may process certain technical data. All such providers operate under data processing agreements.
• Legal authorities: We may disclose data to law enforcement, regulatory bodies, or other authorities when legally required to do so, or when necessary to prevent fraud or protect the safety of our users.

All third-party service providers used by 1365 are selected with data security in mind and operate under strict confidentiality obligations. They are not permitted to use your data for their own purposes beyond the specific task for which they are engaged.

1365 retains your personal data for as long as your account is active and for a reasonable period after account closure to comply with legal, financial, and regulatory obligations. Specific retention periods depend on the category of data:

• Account and registration data: Retained for the duration of the account and for a defined period following closure, as required by applicable rules.
• Financial transaction records: Retained for the period required by applicable financial record-keeping obligations.
• KYC documents: Retained for the period required by identity verification and anti-money-laundering obligations.
• Communication records: Support conversations retained for quality assurance and dispute resolution purposes, then securely deleted.
• Usage and analytics data: Anonymised and aggregated after a short period; individual-level usage data is not retained indefinitely.

When data is no longer needed for any purpose, it is securely deleted or anonymised so it can no longer be linked to you.

1365 takes the security of your personal data seriously. The technical and organisational measures in place include:

• SSL/TLS encryption on all data transmitted between your device and our servers.
• OTP-based multi-factor verification for account access and sensitive account changes.
• Access controls limiting internal staff access to personal data based on role necessity.
• Regular security reviews of systems that process or store personal data.
• Secure storage of financial transaction records and KYC documents.

While we take all reasonable steps to secure your data, no platform can guarantee absolute security against all possible threats. You also play a role in keeping your account secure — use a strong, unique password and keep your OTP codes private. 1365 will never ask you for your password.

If you suspect your account has been accessed without your authorisation, contact 1365 support immediately through the platform.

As a user of the 1365 platform, you have rights over your personal data. These include:

1365 is strictly a platform for adults aged 21 and above. We do not knowingly collect personal data from persons under 21. Age verification is conducted during the registration process and through KYC checks before withdrawals are processed.

If we become aware that personal data has been submitted by or on behalf of a person under 21, that data will be deleted and the associated account closed. We encourage parents and guardians to monitor online activity and be aware of which platforms young people in their households are accessing.

1365 may update this Privacy Policy from time to time to reflect changes in how we operate, changes to the services we offer, or in response to legal developments. When significant changes are made, we will update the "Last updated" date at the top of this page.

For material changes, we may also notify registered players by email or through an in-platform notification. Your continued use of 1365 after any update constitutes acceptance of the revised policy. We encourage you to review this page periodically to stay informed.

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a data concern, please contact 1365 support through the platform. You can also reach us by email at the address displayed in the footer of this page.

We will acknowledge your enquiry promptly and provide a substantive response within a reasonable period. For requests relating to your personal data — such as access, correction, or deletion — we may need to verify your identity before processing the request to protect account security.